Frequently Asked Questions

Below is some of our frequently asked questions. If you are unable to find an answer to your question, please don't hesitate to contact us by phone or email.

What is a clinical psychologist?

Clinical Psychologists are specialists trained in providing assessment, diagnosis and treatment of mental health psychological problems. Clinical psychologists work within a scientist-practitioner model and provide evidence-based treatments such as Cognitive Behavioural Therapy (CBT) for a variety of complex behavioural, emotional, social and psychological conditions. Clinical psychologists have usually completed a minimum of six years full-time university training. 

"I've never officially had a diagnosis for my/my child's ASD. How do I go about getting this report for future funding applications?

In order to provide evidence of ASD, arranging a diagnostic assessment is required. Our waitlist for diagnostic assessments is extensive (8-12 months), so contacting us as soon as possible to be placed on the waitlist is suggested. 
Diagnostic assessments take roughly two hours to complete. Fees can be found here. Alternatively, we would be happy to explain these fees through phone or email. 

Do I need a referral?

No, you do not need a referral to see a psychologist at Progressive Steps Intervention. But if you would like to claim Medicare rebates, then you will need to discuss this first with your general practitioner (GP), psychiatrist or paediatrician who will then provide you with an appropriate referral.

What if I need to cancel my appointment?
Our policy is to charge a 50% fee for the missed session if we receive less than 48 hours notice or if you simply don't show up. If you have some difficulty attending the appointed time, please plan ahead and change it or let us know- we'd rather not have to charge for missed appointments if there is an alternative.